Our Services

Unified Communications

Q: What are Unified Communications (UC) Solutions?

Unified Communications (UC) integrates voice, video, messaging, conferencing, and collaboration tools into one seamless platform, helping businesses improve communication and productivity.

Q: How can UC benefit my business?

UC solutions provide: Improved collaboration across teams and departments; Enhanced user experience through easy-to-use tools; Increased productivity with faster decision-making; Greater mobility by enabling remote work and on-the-go communication.

Q: What features do Mignet's UC solutions include?

Our UC solutions may include: VoIP telephony and IP PBX systems; Video conferencing and online meetings; Team messaging and collaboration tools; Unified voicemail and call management; Integration with Microsoft Teams, Zoom, or other platforms; Mobile applications for remote workers.

Q: Can UC solutions integrate with my existing systems?

Yes. Mignet ensures seamless integration of UC with your existing IT infrastructure, CRM, ERP, or email systems to create a smooth communication environment.

Q: Are Unified Communications solutions secure?

Absolutely. We implement end-to-end encryption, secure access controls, and compliance measures to ensure safe and reliable communications.

Q: Do UC solutions support remote and hybrid work?

Yes. With UC, employees can work from anywhere while staying connected through mobile apps, video conferencing, and cloud-based collaboration tools.

Q: How much does this service cost in Dubai?

Pricing depends on scope, device count and service level. Most Dubai SMEs choose a fixed monthly AMC. Request a quote — Mignet responds within 1 business hour with a tailored, no-obligation proposal.

Q: Why choose Mignet for this service?

Mignet is a UAE-headquartered partner with 900+ customers, certified engineers, 24/7 monitoring, and a single point of accountability across hardware, software, cloud and security.

Streamline communication with unified communications solutions. Voice, video, messaging and collaboration in one platform.

Get a quote Talk to an engineer

Our Services

What We Offer

We deliver results that meet your business needs

Video Conference Solutions

Video Conference Solutions helps to stay connected and organized. Accomplish more together across work, school, and life.

Cloud Contact Center

Cloud Contact Center helps in a new era of remote working that helps to interact with customers from virtually anywhere.

Collaboration Solutions

Collaboration tools enable organizations to connect, communicate, and collaborate securely and reliably.

IP Telephony

Architecting solutions to host microservices on the cloud: we are here to provide cloud solutions on hosting microservices with high reliability and best practices.

Contact Center Solutions

Contact Center solutions offer improved customer service and increase customer satisfaction.

AV Solutions

AV experts with years of experience in executing some of the most sophisticated Audio-Visual Projects in the United Arab Emirates.

Call Center Solutions

Omni-Channel Call or Contact Center solutions designed for automation and efficient management of call centres, allowing real-time collaboration and improving productivity.

Call Recording Solutions

Call Recording solutions to meet compliance, ensure quality and capture business insights.

Call Billing Solutions

Web-based call billing and accounting software that monitors telephone costs providing single reporting & complete analysis of telephone calls for the organization.

Our Services

Cloud is today's urgent business imperative

Cisco Unified Solutions

Cisco Unified Communications Manager (CUCM) is also known as Cisco Unified Call Manager (CUCM) and Cisco Call Manager (CCM). Cisco Unified Communications Manager Suite provides reliable, secure, scalable, and manageable call control and session management.

Collaboration Endpoints

Collaboration Endpoints (Video, IP Phones, Web, Mobile & Desktop clients): Collaboration Endpoints like Cisco IP Phones, Video Devices (Collaboration Room Systems) and Cisco WebEx & Jabber clients for Desktop & Mobile.

Contact Center

Cisco platforms provide contact/call centre representatives with the tools they need to deliver a top-quality customer experience. From intelligent call routing and omnichannel support to accurate reports and call recording.

Conferencing & Messaging

Conferencing and Messaging (Video & Web Conferencing): Cisco Meeting Server is an on-premises video, audio, and web conferencing solution that meets the collaboration needs of the modern workplace.

One of the few Microsoft partners in Dubai with seven core Microsoft accreditations

Sophos and Cisco vendor certifications

Three ISO certifications

Industry awards for service excellence

Performance

Response times we measure and publish

Speed is one of the most important KPIs of any IT support provider. Our Service Desk answers all support calls in under 1 minute.

<1 min

Average time to answer support calls

2 min

Average initial response time

15 min

Average response time

1 hour

Average resolution time

Testimonials

What our clients say

4.8/5 from live reviews on our Google Business Profile.

“Excellent professional team. Especially from Vaisakh and Adnan. Helped me setup my WFH station nicely. Would strongly recommend.”

Mohsin Khan · 4 months ago

“I'm very pleased to share my feedback. My experience with the entire Mignet Team has been extremely positive. The level of service provided is truly outstanding, and I have never received any complaints regarding their activities. I can only express my sincere appreciation to all of you. Please keep up the excellent work, as your approach is clearly successful and highly valued.”

Massimiliano Sannino · 4 months ago

“Mignet is a one-stop solution for all our IT needs, from hardware setup to cybersecurity and ongoing support. Their ability to handle everything under one roof saves us time and effort. If you're searching for a complete IT solutions company in Dubai, I would definitely recommend Mignet.”

Fathima Sana · 5 months ago

“We have been working with Mignet for our IT support and AMC services in Dubai, and the experience has been excellent. Their team is highly responsive, knowledgeable, and always ready to resolve issues quickly. From network setup to system maintenance, everything is handled professionally. If you are looking for reliable managed IT services in Dubai, I highly recommend Mignet.”

Shafna M · 5 months ago

“Best IT Support in Dubai”

Shijina Jalal · 2 years ago

“Really professional company. Solution oriented and quick to support. Would definitely recommend.”

Leila KADIRI · 2 years ago

“Highly professional team, satisfied.”

Nadia · 2 years ago

“Mignet Technologies is fantastic! Their IT solutions are top-notch, and their team is incredibly knowledgeable and responsive. I especially appreciate their AMC services, which are excellent for ongoing support. Highly recommend them for any of your IT needs!”

Amna Sial · 2 years ago

“Mignet Technologies exceeded my expectations with their innovative solutions and top-notch service. Their team is highly skilled and attentive to clients' needs. From software development to IT support, they deliver results with precision and professionalism. Mignet Technologies is my trusted partner for all tech-related endeavors.”

Hashir Khan · 2 years ago

“Mignet is our external service provider for the IT support. They are providing us exceptional service with high responsive rate. Specifically I should thank Anjali who is our relationship manager and providing us highly satisfactory service.”

Manoj Perera · 3 years ago

“Mignet team has been exceptional in support. And goes above and beyond in resolving any issues faced. Special shout out to Anjali and Praveen.”

Muhammad Faizan Rehan · 3 years ago

Read all reviews on Google →

Why it matters

Unified Communications by Mignet

Certified engineers, enterprise tooling and proactive monitoring — delivered as a fixed, predictable partnership.

Certified & partnered

Microsoft, AWS, Fortinet, Bitdefender, Hexnode and more.

24/7 proactive monitoring

We watch your systems around the clock and fix issues before they impact you.

1-hour response

A Dubai-based team and helpdesk that answers fast — remote or on-site.

UAE & GCC coverage

Dubai, Sharjah, Abu Dhabi, DIFC, Qatar and beyond.

How it works

Simple 4-step process

Free audit

We review your current setup, risks and goals — free, no obligation.

Tailored proposal

A fixed-scope, fixed-price proposal within 1 business hour.

Implementation

Certified engineers deploy, migrate or configure with minimal disruption.

Ongoing support

24/7 monitoring, reporting and a responsive team that has your back.

FAQ

Frequently Asked Questions

What are Unified Communications (UC) Solutions?

Unified Communications (UC) integrates voice, video, messaging, conferencing, and collaboration tools into one seamless platform, helping businesses improve communication and productivity.

How can UC benefit my business?

UC solutions provide: Improved collaboration across teams and departments; Enhanced user experience through easy-to-use tools; Increased productivity with faster decision-making; Greater mobility by enabling remote work and on-the-go communication.

What features do Mignet's UC solutions include?

Our UC solutions may include: VoIP telephony and IP PBX systems; Video conferencing and online meetings; Team messaging and collaboration tools; Unified voicemail and call management; Integration with Microsoft Teams, Zoom, or other platforms; Mobile applications for remote workers.

Can UC solutions integrate with my existing systems?

Yes. Mignet ensures seamless integration of UC with your existing IT infrastructure, CRM, ERP, or email systems to create a smooth communication environment.

Are Unified Communications solutions secure?

Absolutely. We implement end-to-end encryption, secure access controls, and compliance measures to ensure safe and reliable communications.

Do UC solutions support remote and hybrid work?

Yes. With UC, employees can work from anywhere while staying connected through mobile apps, video conferencing, and cloud-based collaboration tools.

What is included in Unified Communications from Mignet?

Streamline communication with unified communications solutions. Voice, video, messaging and collaboration in one platform. Every engagement includes a free technology audit, a tailored proposal and our certified engineers (Microsoft, AWS, Fortinet, Bitdefender) with 24/7 support options.

How much does this service cost in Dubai?

Pricing depends on scope, device count and service level. Most Dubai SMEs choose a fixed monthly AMC. Request a quote — Mignet responds within 1 business hour with a tailored, no-obligation proposal.

Why choose Mignet for this service?

Mignet is a UAE-headquartered partner with 900+ customers, certified engineers, 24/7 monitoring, and a single point of accountability across hardware, software, cloud and security.

Get a quote

Request your free proposal

Respond within 1 business hour — no obligation.

Our Services

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